Job Title: Customer Service Supervisor Department: Customer Service / Operations Location: Rwanda (Kigali) Reports To: Operations Manager 1. Job Summary The Customer Service Supervisor is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistentl
Job Description The Service Coordinator’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. They help organize and facilitate the flow of work through the Service Department, including the managing of tickets, scheduling of
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