Customer Service Jobs

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day d

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

職務概述 Coupang 客戶服務團隊致力於提供世界級的客服體驗，並持續主動發現與解決影響整體客戶體驗的問題。 作為客戶服務部門總監（客戶事件管理），您將負責領導台灣市場中關鍵的事件管理職能，涵蓋高風險客戶事件、詐欺升級案件與系統性服務異常的偵測、處理與風險控管。此角色需要具備高度危機應變能力，能快速整合資源處理突發事件、維護品牌信任，並與技術（Tech）與法務（Legal）團隊合作，建立長期預防機制。 主要職責 危機與事件管理（Crisis & Incident Management） 負責重大客戶事件的端到端應變機制（如大規模配送異常、系統故障、涉及公關風險的客訴升級

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr

職務概述 Coupang 客戶服務團隊致力於提供世界級的客服體驗，並持續發掘與提升整體客戶體驗。 作為客戶服務部門總監（聯絡中心營運），您將主導前線客服中心的日常營運，確保服務品質、組織規模擴展能力及營運效率。此角色重點在於推動高效執行、達成嚴謹的服務指標（SLA），並管理大規模內部營運，以提供流暢且高品質的客戶支援體驗。 主要職責 營運卓越（Operational Excellence） 負責客服中心日常營運（包含語音、即時聊天及數位客服渠道） 確保團隊穩定達成或超越關鍵績效指標（KPI），包含客戶滿意度（CSAT）、服務水準協議（SLA）、首次解決率（FCR）與平均處理時間（AHT） 團隊

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food pr