Customer Service Team Lead Jobs

You in The Role and on The Team: In this role you will monitor the inbound and outbound queues to ensure SLA goals are being met. You will coach, lead and manage a small team of customer service reps that are serving our customers. You will be expected to be on phone calls during high volume and/or

You in The Role and on The Team: In this role you will monitor the inbound and outbound queues to ensure SLA goals are being met. You will coach, lead and manage a small team of customer service reps that are serving our customers. You will be expected to be on phone calls during high volume and/or

You in The Role and on The Team: In this role you will monitor the inbound and outbound queues to ensure SLA goals are being met. You will coach, lead and manage a small team of customer service reps that are serving our customers. You will be expected to be on phone calls during high volume and/or

You in The Role and on The Team: In this role you will monitor the inbound and outbound queues to ensure SLA goals are being met. You will coach, lead and manage a small team of customer service reps that are serving our customers. You will be expected to be on phone calls during high volume and/or

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the hea

Who we are looking for... Promenade, (formerly BloomNation) is scaling rapidly and seeking a Customer Service Team Lead. We are seeking a dynamic and experienced Customer Service Team Lead to oversee our team of 8 offshore representatives. As a Customer Service Team Lead, you will play a pivotal rol

As Customer Service Team Lead, you'll lead by example by actively handling customer cases while developing a team of Customer Service Specialists. You'll play a key role in creating exceptional customer experiences, empowering your team to grow, and fostering a culture built on trust, curiosity, and

Job Title Japanese Speaking Customer Support Team Lead (Hybrid | Medellín, Colombia) Location Medellín, Colombia Hybrid work environment with flexibility for remote work during the initial onboarding and training period. Employment Type Full Time Initial contractor / consultancy agreement with trans

Overview Use your leadership and customer service expertise to empower a team that delivers exceptional experiences. As Customer Service Team Lead, you’ll guide a high-performing group of Customer Service Representatives, fostering a culture of excellence, accountability, and continuous improvement.