Escalation Specialist Jobs

Position: Principal Support Escalation SpecialistDepartment: SupportReports to: Support Escalation ManagerType: Full-time/Work from Home, U.S. Based; EST or CST preferredCompensation: $85,500 - $103,000 USDPosition Open Through: October 9th, 2026About TessituraTessitura is a nonprofit tech company s

Your role in our mission The Escalations Specialist is responsible for the resolution of complex borrower complaints that are funneled to the department via live call transfers or assigned Zendesk tickets. This role acts as a specialized resource to investigate service failures, technical roadblocks

About One Pass One Pass is redefining how people engage with health, wellness, and everyday living. Through a comprehensive engagement and loyalty platform, we empower millions of members to live healthier, more connected lives. Backed by deep partnerships across healthcare and supported by a cultur

Our StoryWith over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world’s only full-service destination for photo, video, and electronics. We’re more than a retailer—we’re a creative partner for professionals, hobbyists, and tech enth

Company Overview Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL’s

Company Description Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services. By offering one integrated platform across solar, battery storage, HVAC, heat pumps and more, P

About Us: Soum is on a mission to revolutionise e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since ou

About Us Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surger

Overview As part of Lynker's ongoing growth and expansion, we are seeking a dynamic and experienced Evaluations Specialist to join our growing team. This position will support programmatic evaluations of Coastal Zone Management (CZM) programs and National Estuarine Research Reserves (NERRs), as requ

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the

Company Description Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly te

Know where you belong!Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doe

About the Team The Advanced Customer Escalations (ACE) Team supports DoorDash Customers within the Support Operations portfolio and reports to the Supervisor of Operations. The team solves complex problems for DoorDash Customers, and Dashers who have directly reached out to the M-Team and working to

Match Group Shared Care and Moderation Services provides operational support for brands such as Tinder, Match.com, Meetic, OkCupid, Plenty of Fish, BLK, and many more. The department includes moderation and customer service operations, strategic support through teams like policy, knowledge managemen

Auction Operations & Escalations Specialist Location: Remote (LATAM) Compensation: USD $2,000/month Industry: Self-Storage / Property Operations Schedule: Full-Time | Tuesday–Saturday | 10:00 AM–6:00 PM or 11:00 AM–7:00 PM ET About the Company Our client is a growing self-storage organization with a