About the Role You'll be joining our Shared Services team, supporting smaller short-term rental operators with outstanding guest communication and property management services. Shared Services combine smart technology with real people to deliver 24/7 support — helping our partners provid
About the Role When a guest calls or texts us, it's rarely because their trip is going well. They're checking in late and can't find the lockbox. They're standing outside a unit that won't unlock. Something in the place they booked for a getaway just broke. For most guests, reaching out to us is the
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