Work Schedule: Eastern TimezoneWork Set-Up: 100% Onsite Position Overview:We are looking for a Level 3 IT Help Desk to provide advanced technical support and guidance to our customers and internal staff. You will be responsible for resolving complex issues related to Microsoft Azure, Virtual Desktop
Job Description: Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer thr
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