We are seeking a hands-on and service-oriented IT Service Desk Lead to lead our IT service desk while providing deep technical expertise across Kearney’s secure Microsoft government cloud environment. This corporate role is designed for an experienced IT professional who combines people leadership w
Job Overview The Service Desk Manager is responsible for leading and overseeing all Service Desk operations, including a matrix staff organization, ServiceNow platform administration and optimization, ticket management, SLA performance, PC imaging and deployments, asset lifecycle management, and har
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