The function of the Risk Shift Leader is to handle risk queries raised by any internal or external parties. The aim is to provide an experienced and hands on approach to Risk analyst escalations and functions whilst also offering an outstanding customer service experience by
Overview: The function of the Payments and Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action a
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