The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training, and Operations to ensure the VA’s onboardin
Qualifications: Education Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without prof
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