Qualifications: Education Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without prof
The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training, and Operations to ensure the VA’s onboardin
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