Job Description Job Title: Customer Service Representative (CSR) Department: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt Job Summary: The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sa
Job Description Job Title: Shift Manager Department: Operations Reports To: Store Manager / Assistant Manager Exemption Status (FLSA): Non-Exempt Job Summary: The Shift Manager supports a fast, friendly, and clean shopping environment by delivering quality guest service and maintaining an organized
Job Description Job Title: Assistant Manager Department: Operations Reports To: Store Manager Exemption Status (FLSA): Non-Exempt Job Summary: The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear d
Job Description Job Title: Store Manager Department: Operations Reports To: Zone Manager Exemption Status (FLSA): Exempt Job Summary: The Store Manager has full responsibility for the overall performance, operations, and profitability of the store. This role provides leadership and direction to all
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