GENERAL SUMMARY: The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The position works under the direction of the Customer Support Supervisor(s) and follows established policies and procedure
GENERAL SUMMARY: Provides operational and technical support for core processing and related platforms by monitoring daily processing, administering application/server components, troubleshooting issues, coordinating changes, and partnering with vendors and internal teams to ensure secure, reliable,
GENERAL SUMMARY: Researches and corrects non-post for DDA, SAV, SDB, and LAS applications. Coordinated the processing of on us return items, is responsible for processing the charge-back notices. Reviews Stop Payment Reports for suspect Stop Pays. Print Interest checks, review deposits made remotely
GENERAL SUMMARY: Supports all Pinnacle Bancorp Banks on incoming and outgoing wires. Keeps accurate records of wire contracts and/or agreements. Assist internal and external customers as needed. JOB RESPONSIBILITIES AND DUTIES: Provide customer service and support for external and internal customers
GENERAL SUMMARY: The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The position works under the direction of the Customer Support Supervisor(s) and follows established policies and procedure
GENERAL SUMMARY: At the direction of the Business Support Supervisor, provide customer service and data entry support via the telephone, chat and email in compliance with established policies and procedures. JOB RESPONSIBILITIES AND DUTIES: Sets up new customers in compliance with established polici
GENERAL SUMMARY: Under the general direction of the Internal Audit Manager, responsible for performing professional internal auditing work to aid management in evaluating whether internal controls are adequately designed and operating effectively to manage risks inherent in banking with a primary fo
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