Assistant Manager - Amp Up

POSITION: Assistant Manager

JOB DESCRIPTION:

The Assistant Manager will assist Amp Up in creating the best experience possible for our guests and a great place to work for our team. The Assistant Manager will assist management in helping run day-to-day operations and coaching direct and indirect reports.

This position has future growth potential.

QUALIFICATIONS:

• Ability to work nights, weekends and holidays
• Previous management and training experience with part-time staff
• Consistent and approachable personality
• Organization, follow-up and multitasking skills are a must
• Eagerness to grow within the team
• Experience with cash handling
• Previous experience with corporate events and birthday parties a plus
• First Aid and CPR Certification (or willingness to obtain)
• A minimum of two years of management experience in a related field is preferred
• 21+ years of age preferred
• Above all this position requires a “fun fueled” spirit and a dedicated team player

JOB RESPONSIBILITIES INCLUDE:

• Share in Manager on Duty (MOD) responsibilities, including opening and closing the facility and directing crew members
• Train and coach crew members, including activity, maintenance, pit and cashier crew
• Ensure the safety, cleanliness and overall appearance of our facility
• Be a champion of point of sale software and reporting
• Help maintain company policies and procedures in all aspects of the business
• Facility management, support all of Amp Up’s activities and events
• Perform the functions of crew members when necessary
• Ensure all inspections are completed and submitted as required
• Oversee general facility, track and equipment maintenance and repair
• Direct responsibility to ensure every crew member wears a smile
• Other management duties as assigned

NECESSARY SKILLS:

• Great Attitude: Being friendly, respectful and even-tempered will help keep guests and employees coming back
• Attention to Detail: There are many important elements under this manager’s responsibility: facility safety and cleanliness, personnel, profitability
• Team-Oriented Leadership: The Assistant Manager needs to be a strong communicator and connector who can rally the team, resolve conflicts professionally, leverage individual talents and continual development of all staff
• Management Skills: This role assists in employee development, reviews and internal rewards
• Organizational Skills: Organizing people is crucial to the success of this role. The Assistant Manager must be a strong multi-tasker and thrive in a fast-paced environment
• Problem-Solving Skills: Dealing with employee conflict, guest complaints and other imperfect situations. The Assistant Manager will be empowered to make things right!