Lead Position

!!SERVING THE CITY WE LOVE!!
BIRD ROCK COFFEE ROASTERS IS HIRING AT OUR newest La Jolla location!  PART OR FULL TIME SHIFTS ARE AVAILABLE. 

Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic team-players with outstanding service skills who are driven and passionate about coffee and people. Bird Rock Coffee Roasters has an extensive training program where you will learn from some of the best!
 

Customer Service/Lead Duties & Responsibilities Include:

*Have a love and passion for coffee and people!*
• Greet and interact with all customers ensuring everyone leaves with an elevated experience 
• Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
• Prepare batch brew, pour over coffee & all crafted beverages/food items according to our standards of quality.
• Maintain coffee knowledge on all current offerings, and confidently communicate product information to customers. 
• Share coffee passion and knowledge with the team by assisting with store coffee tastings
• Properly handle and maintain all coffee brewing equipment.
• Follow cash register policies and procedures including handling cash.
• Communicate with team members and management to solve problems and improve service.
• Count store cash drawer and safe daily. Prepare and record cash deposits.
• Delegate team member daily breaks and ensure all labor laws are being followed. 
• Lock and unlock store when scheduled accordingly.
• Coach to company quality and customer service standards 

Please follow these steps to apply to all Bird Rock Coffee Roasters jobs

See you soon and thank you for your time!!