Security Officer- (Full-Time)

We are seeking a vigilant, dependable, and professional Security Officer to help ensure the safety and security of our premises, staff, and visitors. In this critical role, you will be the first line of defense in maintaining a secure environment, responding to incidents, and enforcing safety protocols. If you have a strong sense of responsibility, excellent observational skills, and a commitment to upholding safety standards, we invite you to be part of our dedicated team.

** This position is eligible for a $1,500 sign-on bonus!! **

Responsibilities:

• Control access to secured areas by staffing fixed posts and monitoring entry and exit points.
• Deliver exceptional customer service to patients, visitors, and staff while ensuring a safe environment.
• Inspect incoming and outgoing parcels to prevent theft or unauthorized removal of property.
• Respond to incidents, disputes, and unusual situations, resolving them calmly and effectively.
• Maintain all required certifications and licenses in compliance with departmental standards.
• Assist with traffic control, vehicle-related issues, and parking enforcement as needed.
• Operate UPMC vehicles in accordance with Pennsylvania Vehicle Code and organizational policies.
• Transport deceased individuals to the morgue and manage body release procedures respectfully and professionally.
• Monitor and respond to security, fire, and environmental alarms, providing support as necessary.
• Patrol hospital buildings and grounds to deter criminal activity, complete incident reports, and conduct patient escorts.

Shifts: Rotating shifts Sunday-Saturday. The shifts are 6am - 2pm, 2pm-10pm, and 10pm-6am. May need to be pulled to other shifts based on hospital needs.

• High School diploma or equivalent preferred.
• High level of integrity required for handling sensitive/confidential UPMC information.
• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life
• Psychological fitness required to deal with stress and potentially dangerous conflict situations. 
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Be able to effectively communicate both orally and in written format.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
• All applicants will be subject to a thorough background and criminal record check
• Must be available for all shifts
• Officers are required to wear a bullet proof vest.
• Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.

Licensure, Certifications, and Clearances:

• Act 235 with Firearms OR Act 235 without Firearms - All officers hired without a valid Act 235 must complete the 235 certification within their first 6 months of hire or placement and have process completed within 9 months of hire. Must meet audio and visual standards outlined in Act 235 at time of hire
• Valid Driver's License (MVR)
• Successfully pass UPMC Physical Fitness Standard prior to hire. 
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) within 30 days of hire
• UPMC Physical Fitness Standard
• Act 235 with Firearms with renewal
• Act 235 without Firearms with renewal
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran