Protection Officer (Part-Time), Reynolda House Museum of American Art

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Current Employees:

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• Maintains knowledge of current policies and procedures to protect the collection, staff, and visitors to Reynolda.

• Actively monitors all building areas to ensure the safety / security of the collection, staff, and guests.  Will take action based on observations as required.   

• Detects problems and reports information to appropriate personnel via the chain of command.

• Protects the collection from unauthorized tampering, handling, defacing, touching or theft. 

• Responds to fire alarms, intrusion alarms, and panic alarms.

• Responds to medical emergencies; administers aid as required.

• Receives reports of and responds to, security issues, safety issues, and incidents. Investigates and completes detailed incident reports on various situations as they arise. Makes prompt notifications on various situations as required. 

• Responds appropriately to guest conflicts as the first level of conflict management.  

• Regulates and controls traffic through gallery spaces during regular museum operations and special events.

• Assists in the evacuation of the museum in the event of an emergency that threatens life or property in accordance with current emergency procedures; ensures security of the area.

• Conducts opening and closing building inspections.

• High School graduate or G.E.D. with two years related experience, or an equivalent combination of education and experience.

• Ability to successfully complete security training, first aid/CPR training, and other training as assigned by the Director of Security.  

• Ability to use a computer for multiple functions to include but not limited to; report writing, email communication, timekeeping and scheduling. 

• Ability to work flexible shifts including evenings, weekends and holidays. (Weekend availability is required for this position)  

• Ability to gather data, compile information, and prepare accurate / detailed reports.  

• Previous experience in security, law enforcement, or other emergency services is preferred.  

• Works under general supervision. 

• Reports to the Security Manager.

Performs bending, climbing, crouching, kneeling, reaching from ground level to overhead, pushing and pulling up to 20 pounds; must be able to visually observe and monitor Museum building, grounds, security cameras and other related equipment; will be subjected to long periods of standing or walking. May be called upon to physically assist guests in an emergency or evacuation. 

Subject to inside and outside environmental conditions; subject to occasional extreme heat and cold; subject to hazards.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.