American Logistics Authority

Manage and coordinate freight loads for owner-operators and carriers

Communicate with drivers, brokers, and customers to ensure timely deliveries

Track shipments and provide clients with real-time updates

Problem-solve delays or issues that arise during transport

Maintain accurate records of shipments and deliveries

Strong communication skills

Basic computer literacy (email, spreadsheets, dispatching software)

Ability to multitask and manage multiple loads simultaneously

Organizational skills and attention to detail

Willingness to learn the freight dispatch process (for entry-level candidates)

Prior freight dispatch experience or trucking industry knowledge

Familiarity with ELD systems and load boards

Negotiation and rate confirmation with carriers and brokers

Ability to mentor entry-level dispatchers