FixMeStick Customer Care Expert

At FixMeStick Technologies, we hire great people who are humble, personally disciplined, ask good questions before providing answers, and combine empathy with action. We hire from all majors; we appreciate the diversity that this brings to our office. We’ve built this entry-level position at FixMeStick to invest in recent university graduates and help you gain the experience you need to kick-start your career.

• Full-time, Salary: $35,000
• Office loft close to downtown in St. Henri

We are accepting applicants that are recent graduates with limited full-time work experience. If selected, you will be on our Customer Support team, and here’s what we’ll count on you to do:

• →Become an expert - You will receive ongoing training and will learn about the Internet, computer security, consumer marketing, and customer support.
• →Deliver happiness - You will help FixMeStick customers over phone and email to answer their questions, troubleshoot, and solve any FixMeStick-related problems.
• →Continue to grow - You will discover many career opportunities to grow at FixMeStick and we will help you take them on.

FixMeStick is a dynamic and fast-paced place to work where we highly value initiative. You will work in an open-plan office with a supportive and collaborative team. We all work hard together, and take time for regular team lunches, seasonal ‘galas’, and Friday office happy hours.

• You have a Bachelor’s Degree.
• You have excellent communication skills in English and/or French.
• You are innately polite, e.g. you treat people the way you want to be treated.
• You’re able to balance many tasks while paying attention to detail.
• Do you want to be a part of our team? Send us a Cover Letter describing why you’d be a good fit for the role.

Founders Corey Velan and Marty Algire started FixMeStick to provide consumers with a smart and easy way to remove viruses from their computers. Over 1 million customers have purchased a FixMeStick, and it can be found in national retailers and home shopping networks in Canada, France, the U.K., and the U.S. In 2017. FixMeStick was ranked No.9 on the annual PROFIT 500 list of Canada’s fastest growing companies.