Douglass & Runger PLLC

Do you want to help our attorneys give supporting and unyielding representation to provide our clients with a brighter future?

Do you deliver phenomenal client care every time? Do you want to help our attorneys solve problems for clients and change their lives? Are you a people service professional with a passion for overdelivering?

We are an entrepreneurial family law and probate law firm that is on track for aggressive growth and we need an experienced Director of First Impressions to be the first face and voice our clients meet and lean into with trust. We are open to training the right candidate from other industries, including hospitality, but the important thing is that you are fanatical about client care, especially for people whose lives are in crisis.

If these statements appeal to you, then you may be our Director of First Impressions:

• You pride yourself on doing the common things in an uncommon way;
• You understand that you are the hub between prospective clients and our law firm and have the responsibility of being a “Director of First Impressions” to those who call our firm or come through the door
• You thrive in a fast-paced environment
• You can maintain your professional composure in stressful situations.
• You smile when you answer the phone
• You pay fanatical attention to detail
• You are fluent with technology and scheduling
• Your middle name is “No Drama”
• You are a great multi-tasker who can change gears quickly

This is a full-time job where you must be able to work *in the office* for 40 hours per week. There is an opportunity for bonus compensation for those who can demonstrate their profitability. We give opportunities for personal and professional development.

Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph explain what you believe are the 3 most important qualities needed in a Director of First Impressions who will be fielding calls from family law clients and probate clients and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence please write, “I have read the instructions contained in the job posting and have followed the instructions.”

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday through Friday: 8:30am - 5:00pm

Travel requirement:

• No travel

Ability to commute/relocate:

• Bartlett, TN 38134: Reliably commute or planning to relocate before starting work (Required).
• This position is "in-person" and not "hybrid or remote".