6mo ago

Service Representative / SAS

India·Jaipurmid

Other

3 views0 saves0 applied

Quick Summary

Overview

1) No customer complaint should be kept pending for more than a week. Even if spares are not available. 2) It is mandatory that you put the request on Zoho app at that moment of time. There should not be any delay in sending the request..

Technical Tools

Other

1) No customer complaint should be kept pending for more than a week. Even if spares are not available.

2) It is mandatory that you put the request on Zoho app at that moment of time. There should not be any delay in sending the request..

3) It is mandatory to fill accurate repair report on Zoho app after repair the bag.

4) Service income you take from the customer should be as per the MRP spare part price list.

5) Service income should be deposited in a same day, after depositing the service income the receipt of the same should be sent to Accounts team without fail immediately on the same day.

9) Spare part that will be applied to the customer's bag should be neat and clean

12^th pass

Experience Requirements

3-4 years experience

Mobility/Travel

Yes

Computer Skills

MS-Office

Language

Excellent Spoken & Written