Customer Service Representative (Scientific Background)

United States·HomesteadFull Timemid

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer

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Quick Summary

Overview

This is a fully onsite role in Homestead FL Salary: $19-25/hr We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team.

Technical Tools

Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer

This is a fully onsite role in Homestead FL

Salary: $19-25/hr

We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication.

Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.

Assist customers with product selection based on scientific application or technical requirements.

Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.

Collaborate with internal teams to ensure customer satisfaction.

Science degree or previous experience working in a scientific company

Strong communication/customer service skills

Location & Eligibility

Where is the job

Homestead, United States

On-site at the office

Who can apply

Listed under

United States

About this job

Pay per year: ≈ $39,520–$52,000 a year; 24% above the $36,920 median for Customer Support Specialist jobs on Jobera (1,611 salaries).
Who can apply: United States
Posted: 286 days ago
Employer: has 314 open jobs on Jobera.