47mo ago

Carrier Account Representative

United States·PhoenixFull-timemid

Customer SupportOtherCustomer Service RepresentativeAccount Representative

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Quick Summary

Overview

Applications are now open for 2026 start dates in our Phoenix location!

Technical Tools

Customer SupportOtherCustomer Service RepresentativeAccount Representative

Applications are now open for 2027 start dates in our Phoenix location!

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

Our explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate.

What You’ll Do

As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights.

Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers.

Learn the Arrive story and the history that shaped an entire industry.

Get familiar with our proprietary technology, ARRIVEnow.

Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.

Focus on building new relationships with carrier partners across the country..

Manage the carrier partners that you identified during the training program as you develop and procure new relationships.

Sharpen your relationship building and customer service skills alongside your Carrier team and manager.

Build internal relationships with our Business Development team members and work together to find the best solutions for their clients.

Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls.

Earn industry certifications that will prepare you to source capacity for different types of service offerings.

Bachelor’s degree is preferred with an emphasis on Business or a related field.

Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers

A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit.

Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face.

Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike.

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.

Invest in your future with our matching 401(k) program.

Build relationships and find your home at Arrive through our Employee Resource Groups.

Enjoy office wide engagement activities, team events, happy hours and more!

Leave the suit and tie at home; our dress code is casual.

Work in the city of Tempe, AZ right off of the I-10 and Baseline Rd. We are in a convenient location close to the Phoenix airport and Downtown Phoenix, Downtown Tempe, and Downtown Chandler. We are also conveniently located close to multiple local restaurants!

Start your morning with free coffee!

Park your car for free on site.

Maximize your wellness with free counseling sessions through our Employee Assistance Program

Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.

Receive 100% paid parental leave when you become a new parent.

Get paid to work with your friends through our Referral Program!

Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.