Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.
Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model.
Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move throughout multiple Museum locations, including galleries, theaters, outdoor spaces, and other public areas.
Ability to maintain an active and visible presence while providing exceptional guest service.
Ability to work in a high-volume, public-facing environment with large groups of guests, including school groups, tours, special events, and peak attendance periods, while maintaining professionalism, situational awareness, and composure.
Ability to frequently bend, reach, stoop, kneel, crouch, and climb stairs as needed.
Ability to occasionally lift, carry, push, and pull items weighing up to 25 pounds, including wheelchairs, stanchions, signage, guest service equipment, and other operational materials.
Ability to communicate clearly and effectively with guests and colleagues in person, by telephone, and over two-way radio.
Ability to work both indoors and outdoors in varying environmental conditions.
Ability to maintain awareness of guest activity and surrounding conditions while monitoring galleries, queues, and public spaces.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Hospitality, Business Administration, Marketing, or related field required
Eight (8) or more years of event management experience, preferably within a museum or cultural institution
Experience in building, mentoring, and coaching a team of event staff is required
Certified Special Event Professional or Certified Meeting Professional preferred
SKILLS
Superior project management skills, including planning, scheduling, and vendor negotiation
A collaborative team player with highly developed interpersonal skills with the ability to relate to diverse internal and external audiences
Strong partnership and collaborative style with outstanding communication skills (written, verbal and presentation
Self-motivated and highly experienced with multi-tasking
Hands-on approach with attention to detail, organization, reliability and a get-it-done attitude Knowledge · Innovative thinker with a track record for translating strategic thinking into action plans and output
Comfortable in transitional situations where there is rapid change and ambiguity
Takes pride in excellence and has the initiative to keep striving for improvement and learning while delegating and developing a strong supporting team
Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution
Abilities · Operates as an effective tactical and strategic thinker
Take pride in excellence and the initiative to keep striving for improvement and learning while delegating and developing a strong supporting team
Capacity and organizational ability to excel in a fast-paced, diverse, multi-tasked environment Leads with a hands-on approach with attention to detail, organization, reliability and a get-it-done attitude.
EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB
The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.
The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
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MISSION AND VISION
The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.
VALUES
Our internal and external practices are shaped by the following beliefs and behaviors.
People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
Inspired: We believe that art can move you to feel, think, reflect, and act.
Collaborative: We believe that nimble thinking and working together yield exponential results.
STRATEGIC PRIORITIES
Narrative Art:
Amplify the social impact of storytelling and illustration.
Community:
Connect to a broad and diverse public.
Operational Excellence:
Create a healthy and durable institution.
All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).