71mo ago

Technical Account Manager

United States·Redwood CityFull-Timemid

Customer SupportTechnical Account ManagerTechnical Support EngineerCustomer

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Quick Summary

Overview

About Prove (acquired UnifyID) Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions, including 9 of the top 10 U.S. banks.

Technical Tools

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About Prove (acquired UnifyID)

Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions, including 9 of the top 10 U.S. banks. Prove’s cloud solutions, and mobile intelligence-driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling companies to authenticate customer identities accurately, effortlessly, and privately while mitigating fraud. Prove’s solutions are available in 195 countries.

For the latest updates from Prove, follow us on LinkedIn.

About the role

The Account Manager works with the team works in a fast-paced technology-driven environment and is deeply engaged with OEMs, carriers, chipset manufacturers, and ODMs across the globe. As a Technical Account Manager (TAM), you'll act as the engagement manager taking responsibility for the success of our OEM partnerships. You'll lead deployments, optimize implementations and integrations to increase business growth, drive new business opportunities, help partners adopt the latest software, and build strong, successful, long-term partnerships.

Own the complete sales process within subsidiaries of Enterprise customers; perform discovery calls that drive pipeline and yield revenue

Manage the upsell and cross-sell sales process for existing enterprise customers

Drive deals forward by executing demos, quotes, proposals, BVAs

Manage your quarterly pipeline and complete forecasting reports with your manager

Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges

Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering

Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation and technical guidance

Identify, drive, and optimize growth from new business opportunities by leveraging Google technologies

Prior experience achieving quota in a Sales Development/lead generation role within a B2B SaaS organization

4+ years of closing or account management experience within a B2B SaaS environment

Ability to achieve a quarterly sales quota

Reputation for success in consultative sales environments and putting the customer first

Experienced with independently running qualification calls and demos

Requires a strong work ethic, can-do attitude, and ability to work cross-functionally within the organization

Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or related field or equivalent practical experience

4 years of experience in product management, software engineering, engineering program management, or technical account management

Experience in managing strategic partnerships or client relationships

Experience with system architecture or device bring-up

Experience in an object-oriented programming language (e.g. Java, C++ or Python)

Join us!

As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smarts but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.

This team is located in the heart of Silicon Valley in downtown Redwood City and has unparalleled access to deep entrepreneurial expertise, high-caliber academic research institutions, and top-tier VC resources.

Finally, it is important that you be authentic and be yourself.

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.