4mo ago

USD 60,000–70,000 per year

Special Projects Coordinator

United States·ChicagoFull Time Employeesenior

OtherSpecial Projects

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Quick Summary

Requirements Summary

· Competitive compensation · Health, Dental, Vision, Life, Disability options · 401K retirement savin

Technical Tools

OtherSpecial Projects

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

The Special Projects Coordinator plays a key role in our business by managing issues that become multi-step projects requiring scheduling and coordination of vendors, client coordination and communication, and client acceptable reporting. This role acts as the primary point of contact for a project event, and is responsible for driving reliable, timely project coordination in both planned and unplanned instances.

Coordinate assigned both planned and unplanned capital construction, maintenance, disaster relief, and environmental health & safety projects by creating and managing scope, and monitoring vendor performance to ensure successful and timely completion

Maintain detailed knowledge of projects for corporate reporting, and both internal and client communication

Serve as primary communication to client stakeholders regarding projects telephonically, electronically, and in person to ensure the highest level of client satisfaction

Build and grow a regional project vendor base to provide project services

Partner with internal team members to onboard new vendors and monitor vendor scoring

Partner with operations teams to ensure strong communication and issue resolution

Prevent and/or resolve escalated vendor and client issues with proactive relationship management to ensure exceptional customer experiences

Ensure quality control of vendor relationships and processes; investigate complaints and guarantee highest levels of customer service

Understand client objectives, challenges and needs through clear communication with both the corporate team and regional clients

Foster a positive team environment

Ensure confidentiality of internal and external data

Perform ad-hoc projects and other duties as assigned

These are the professional skills we would expect from an individual fully established in this role.

Customer Service - Advanced

Verbal Communication - Advanced

Written Communication - Proficient

Teamwork - Advanced

Relationships - Proficient

Negotiation - Proficient

Organizational Awareness - Proficient

Learning Agility - Advanced

Analysis - Advanced

Problem Solving - Advanced

Process Orientation – Advanced

Prioritization- Advanced

Ability to dissect full projects into individual components so as to ensure prioritization and timely completion

Computer Skills: Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred, ONE Project Management Tool, and PMWEB

Requirements

~1 min read

Bachelor’s Degree or higher in a relevant area of study or relevant experience

2+ years of project coordination/management experience preferably in commercial retail branches of banks or retail stores

Experience and knowledge of Commercial Construction estimating, means and methods, accounting, project administration, and a thorough understanding of industry practices.

Why Lessen:

· Competitive compensation

· Health, Dental, Vision, Life, Disability options

· 401K retirement savings plan

· Paid vacation, federal and floating holidays

· Maternity/Paternity Pay

· Career advancement opportunities

· All the tools you'll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location & Eligibility

Where is the job

Chicago, United States

Hybrid, some on-site time required

Who can apply

About this job

Pay per year: $60,000–$70,000 a year; 4% below the $67,500 median for Other jobs on Jobera (115,751 salaries).
Who can apply: United States
Posted: 127 days ago
Employer: has 130 open jobs on Jobera in 2 countries.

Listing Details

Posted: June 11, 2026
First seen: June 11, 2026
Last seen: October 16, 2026

Posting Health

Days active: 126
Repost count: 0
Trust Level: 44%
Scored at: October 16, 2026

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Lessen is a tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale.

Employees

1,001-5,000

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Salary

USD 60,000–70,000 per year

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