Royal Caribbean - Crew Relations Specialist

• →This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.
• →Provides information and services to shipboard employees with regards to orientating, assigning and retrieving berthing, equipment, and written literature. Issues cabins and bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges and cabin keys. Collects all items when shipboard employees sign-off.
• →Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager.
• →Ensure accuracy of employee records
• →Conducts/coordinates weekly cabin inspections and reports discrepancies.
• →With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund.

• Minimum 1 year prior administrative experience within a hospitality industry
• Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
• Fluent in conversational & written English, hospitable with a positive attitude
• Minimum 21 years old
• Minimum 1 year prior administrative experience within a hospitality industry
• Completion of high school or basic education equivalency preferred.
• Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office
• Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity.
• Excellent interpersonal and people skills

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺

For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required


Last updated: March 15, 2024

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