Operational Training & Enablement Specialist

The Operational Training & Enablement Specialist partners with Training & Development,
Operations, Compliance, Underwriting, IT, and other departments to translate business
initiatives, workflow changes, and operational processes into effective, end-user-focused
training and communication resources.

This role is responsible for supporting the development, coordination, and delivery of
operational training content and adoption initiatives across the organization. The ideal
candidate is highly organized, operationally minded, detail-oriented, and able to communicate
complex processes in a clear, practical, and user-friendly manner.

Successful candidates for this position demonstrate strong judgment, adaptability, intellectual
curiosity, communication awareness, and a commitment to continuous learning while working
effectively in fast-moving environments involving multiple departments, priorities, and
operational initiatives.