Manager, Relarex

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are hiring a Manager, Relarex to lead and expand Reliance Health’s pharmacy program, Relarex, into a strong and sustainable business unit by building and managing a large network of pharmacies, vendors, and warehousing facilities, to ensure digital prescriptions are processed and delivered efficiently, and developing business models that keep the program profitable and long-lasting.

As the Manager, Relarex, you will do the following:

• Develop and execute strategies to establish and scale the Relarex pharmacy network as a high-performing, self-sustaining business unit.
• Define and implement data-driven systems for monitoring key metrics related to supply chain, fulfillment, financial health, and service delivery.
• Build and maintain strategic relationships with suppliers, importers, and manufacturers to enable cost-effective, high-quality sourcing and ensure supply continuity.
• Oversee end-to-end distribution operations, including inventory management, fulfillment logistics, and cold-chain integrity where applicable.
• Lead, develop, and empower a high-performing, multidisciplinary team, creating a culture of accountability, continuous improvement, and innovation.
• Analyze operational and market data to uncover inefficiencies, mitigate risks, and design strategic interventions that enhance performance.
• Set and achieve revenue, margin, and growth targets, including pricing optimization, new revenue streams, and expansion strategies.
• Ensure full compliance with relevant pharmaceutical regulations, quality standards, and internal protocols.
• Partner with cross-functional teams, including tech, clinical, finance, and customer service, to enhance digital order fulfillment and improve the customer experience.

• Must be a trained and licensed pharmacist with active registration in Nigeria.
• Demonstrated experience in pharmacy technology or digitally enabled pharmacy businesses, particularly in roles integrating clinical services with digital operations.
• Proven leadership experience in a growth-stage startup or a senior role in an established pharmacy chain with a digital/e-commerce presence.
• Strong track record of managing and scaling cross-functional teams, driving performance, and fostering operational alignment.
• Deep expertise in pharmaceutical logistics and supply chain management, including warehousing, inventory control, last-mile delivery, and cold-chain operations.
• Experience in building or optimizing multi-location pharmacy networks and managing network performance.
• Solid understanding of pharmacy business models, including profit and revenue levers, pricing strategies, and cost optimization.
• Exposure to healthcare financing models such as health insurance and pharmacy benefits management is a strong advantage.
• Strong communication and stakeholder management skills, with a collaborative leadership style suited to cross-functional teams.