Associate Nursing Officer

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are looking for an ambitious and result-oriented genius to join our clinical team as a Nurse to help provide top-notch medical care to our clients.

• Welcome and prepare patients for consultations, treatments, or procedures.
• Gather detailed patient health history and record it accurately.
• Carry out basic physical checks, including vital signs such as temperature, blood pressure, and pulse.
• Decide how urgently each patient needs care and inform the supervising nurse or doctor.
• Assist with minor procedures and treatments as directed by medical staff.
• Monitor patients after procedures and report any concerns immediately.

• Collect blood and other samples safely using correct techniques.
• Label each sample clearly with patient details and test information.
• Adjust collection methods to suit different patient groups, such as children or elderly patients.
• Package and store samples properly to avoid mix-ups or damage.
• Deliver all samples to the laboratory promptly and confirm that none are missing.
• Keep the work area clean, organized, and well-supplied at all times.

• Explain treatment plans, test procedures, and next steps in simple, clear language.
• Answer patients’ questions about their care or the collection process.
• Provide extra information when needed and ensure patients understand what to expect.
• Educate patients on healthy lifestyle habits such as nutrition, exercise, and stress management.
• Offer kind, supportive, and non-judgmental counselling to encourage healthy choices.

• Record patient assessments, procedures, and sample details accurately in the electronic health record (EHR) system.
• Keep all data up to date and maintain patient confidentiality.
• Generate reports and summaries as required for quality reviews or clinical meetings.

• Treat every patient with respect, empathy, and professionalism.
• Help patients understand their rights, treatment plans, and test results when shared.
• Follow all infection control, safety, and waste disposal procedures.
• Ensure all tools, equipment, and supplies are ready for safe use before starting any procedure.

• Work closely with doctors, nurses, laboratory staff, and pharmacists to deliver coordinated care.
• Communicate clearly with team members to avoid delays or errors.
• Participate in daily team meetings and share feedback on how to improve care and workflow.

• Take part in training sessions to strengthen clinical and communication skills.
• Identify areas for process improvement and share ideas with the clinical team.
• Support a culture of safety, respect, and learning within the clinic.

• Minimum of Ordinary National Diploma (OND) in Nursing, Degree in Nursing, and Registered Nurse and/or Midwife with a valid license to practice.
• 0 - 1 year of work experience
• Reside within a 10km radius of the clinic.

• Ability to counsel patients and provide health advice in more than one local or regional language.
• Familiarity with electronic medical records (EMR) or digital charting systems.
• Comfortable using basic technology, including laptops, tablets, and Microsoft Office software.
• Phlebotomy skills for sample collection and handling.
• Ability to work a 12-hour shift within a clinic setting.