18mo ago

Key Account Executive

TH·Bangkokmid

SalesOtherKey Account Executive

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Quick Summary

Overview

What we do: FASTSHIP is Thailand’s leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers.

Key Responsibilities

Develop and maintain strategic, long-term trusting relationships with high-volume clients to accomplish organic growth. Develop and deliver sales/profit and other KPIs in order to achieve both customers and company's objectives.

Requirements Summary

Bachelor’s degree in Business Administration, Marketing, Communication, or any related field. At least 2 years of proven experience in Key Account Management, preferably within FMCG, SaaS, or B2B service industries.

Technical Tools

ms-officeb2becommercesaas

Responsibilities

~1 min read

→Develop and maintain strategic, long-term trusting relationships with high-volume clients to accomplish organic growth.
→Develop and deliver sales/profit and other KPIs in order to achieve both customers and company's objectives.
→Drive upselling and cross-selling opportunities to increase account value.
→Ensure client retention and maintain account activation.
→Negotiating and handling objection both internal and external customer
→Building strong relationship and make it excellence execution.
→Understand client needs and offer solutions and generate actionable insights to support strategic decision-making.
→Collaborate with internal teams to ensure client satisfaction and campaign success.
→Resolve complex issues if they arise, ensuring timely and successful delivery of solutions according to customer needs.
→Prepare regular reports of progress and forecasts using key account metrics.
→Conduct regular business reviews with clients to identify opportunities for improvement and growth.