Maintenance Customer Support

For more than 20 years, Global Jet Luxembourg, leading European company in aircraft management, is focused on providing a high quality of service to an exceptional clientele. 

To meet the needs of our constantly growing company, we are looking for an Maintenance Customer Support in order to join our Technical department.

• Control and negotiate additional work during maintenance

• Review and validate invoices to justify costs

• Ensure financial transparency by working with the assigned controller

• Proven experience in aircraft maintenance or hotline support

• Strong knowledge of aircraft systems, troubleshooting, and maintenance

• Excellent communication skills to coordinate with clients, crew, OEMs, and MROs

• Detail-oriented with expertise in cost control and budgeting

• Ability to handle pressure and manage multiple projects, especially during AOG

• Flexible to work outside regular hours for urgent maintenance