Registration Specialist I-Float

POSTING

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Location: Outpatient Offices (must be flexible to work in multiple locations)

About the Role

We are seeking a Float Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed.  Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.

Key Responsibilities

·        Facilitate patient flow from entry to destination in a timely, professional manner

·        Obtain and verify financial and demographic information for accurate billing and clinical outcomes

·        Schedule appointments and procedures

·        Interview patients for medical information and explain charges and policies

·        Validate and enter charges into appropriate systems; collect necessary payments

·        Answer incoming calls and direct patients and visitors appropriately

Top Skills Needed for Success

·        Customer Service

·        Team Player

·        Positive Attitude

·        Compassion

·        Healthcare experience

Culture

This role supports short-staffed clinics, requiring flexibility and adaptability.

Training & Success

·        Initial training onsite with experienced team members

·        Expected to work independently within 3 months

Qualifications

·        High School Diploma/GED required

·        Prefer relevant experience in a healthcare setting

·        Ability to learn and retain medical coding (ICD-10, CPT) preferred

·        Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

·        Basic proficiency in MS Office (Word, PowerPoint, Excel)