Volunteer Program Coordinator

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary:

Greet and steward volunteers arriving and departing for their shifts. 

Schedule and conduct virtual and in-person orientations, as well as debriefs, for individuals and groups. 

Conduct group presentations, administer workshops, and facilitate groups. 

Liaise with internal departments to add new volunteer opportunities. 

Support the recruitment, retention, and success of all volunteers at GLIDE across multiple programs. 

Support with the design, development and administration of GLIDE’s group Service-Learning Programming; contribute to the creation of new materials, curriculum, workshop content, and marketing materials. 

Develop relationships with referring partners such as schools, city government departments, community-based organizations, universities, and companies. 

Support with the development and implementation of volunteer appreciation and recognition initiatives and/or events. 

Conduct research on corporate giving programs and in-kind donation programs. 

Participate in committees for special events, holiday activities, fundraisers, etc. 

Attend off-site volunteer recruitment events, deliver off-site presentations, represent GLIDE at external meetings, and conduct outreach such as tabling at events. 

Respond to incoming voicemail and email inquiries regarding volunteer opportunities. 

Coordinate and process in-kind donations. 

Use Salesforce and volunteer CRM to track volunteer hours and create reports, support data entry/collection, review data for accuracy, and track programmatic impact via KPI’s and impact reports. 

GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.