Retail Sales Associate

VICI is the ultimate shopping destination for the modern fashionista. Our assortment covers women’s apparel, accessories, footwear, and handbags. We offer an on-trend assortment with capsule-like weekly drops, featured shops, influencer collaborations, and curated daily drops focused on our customers’ lives and the styling inspiration they need. Much of our assortment is exclusive and made with our customers’ shopping preferences and feedback top of mind. We buy and design sophisticated, trend right, and modern styles we know our customers will love. 

What started as a small family-owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds!

Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all.

Meet/exceed sales goals and expectations

Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression.

Identify customer needs and provide styling options and tips

Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team

Abide by all store policies and procedures

Embody and represent the VICI brand

Always maintain sales floor cleanliness

Maintain proper sales floor product representation with high level visual standards and replenishment

Always maintain sense of urgency

Ability to work well under minimal supervision

Be up to date on current fashion trends as well as VICI Styles

Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor

Ensure sales floor is clean, organized and aesthetically pleasing at all times

Greets and helps customers while building relationships to ensure a great customer experience

Place and encourage online orders on out-of-stock product for customers

Capture email and phone numbers at checkout for every customer

Create content for social media as requested by the Marketing Team

May perform other duties as assigned in support of the overall success of the company

Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change

Demonstrates a high degree of personal and professional integrity

Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals

Strong customer service orientation; demonstrates a kind and gentle approach with customers

Ability to work independently, be self-motivated and work effectively in a team environment

Skilled at communicating clearly both verbally and in writing

Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues

Work experience as a retail stylist or similar roll in fashion industry suggested

Possesses drive, goal-oriented, demonstrates high energy and positive attitude

Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures

A team player who possesses the ability to work in a learning environment

Ability to communicate effectively with peers and management

Takes initiative

Must have a passion for fashion

Ability to work Retail hours

Flexible with Days/Times, can work around other job commitments

Standing for long periods of time, heavy customer contact and lifting up to 25 lbs