~1mo ago

National Account Consultant

United States·Dallasmid

OtherAccount Consultant

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Quick Summary

Key Responsibilities

Execute client retention and revenue growth strategies for enterprise accounts within your portfolio.

Technical Tools

OtherAccount Consultant

We hire smart and ambitious doers and set them loose in an exciting and complex technology business where they will build, sell, and deploy call tracking, CRM integration and Artificial Intelligence solutions in a dynamic
business environment.

Our solutions attack one of the biggest business problems in existence today: the phone.

Our National Accounts Consultants are a critical part of our clients' businesses because the phone is so critical to their own success. They own and execute retention and growth strategies for key enterprise accounts within their portfolio and are responsible for implementing and delivering our software-as-a-service solutions to help improve processes. We're looking for independent and ambitious doers who embody our culture and our core values. Will you grow with us?

What You'll Do:
Execute client retention and revenue growth strategies for enterprise accounts within your portfolio.
Identify and capitalize on opportunities to implement artificial intelligence software solutions at all levels of customer organizations (Dealers).
Collaborate with teams across internal departments to ensure customer satisfaction.
Develop detailed project plans and track milestones.
Manage executive level communications and presentations to client accounts.
Develop and earn a high degree of trust with key contacts within the client base.
Performs additional duties as required to support business objectives.

Our Ideal Candidates:

Are professionals with 3-5 years of customer or prospect-facing experience.
Thrive on feedback, coaching, and continuous professional development.
Have a Bachelor's degree.
Experience in Automotive preferred.
Thrive as an independent and proactive problem solver.
Have a willingness for client-based travel up to 50% (10-12 business days / month).
Communicate effectively across various audiences including presentation skills.
Have a curiosity and interest in solving our toughest challenges.
Are obsessed with the details but able to see the big picture of a project.

What We Offer

~1 min read

Communication Clear, concise, and effective verbal and written communication.

Teamwork Ability to work collaboratively with others.

Problem Solving Identifying issues and developing effective solutions.

Adaptability Flexibility in changing environments or priorities.

Customer Focus Commitment to meeting customer needs.

Time Management Efficiently managing time and priorities.

Ethical Judgment Acting with integrity and professionalism.

Competencies

Analytical Thinking Breaking down complex information.
Attention to Detail Accuracy and thoroughness in work.
Decision Making Making sound, timely decisions.
Learning Agility Quickly learning and applying new skills.

Leadership Competencies

Strategic Thinking Aligning actions with long-term goals.
People Development Coaching and mentoring others.
Influence and Persuasion Gaining support and driving change.
Accountability Taking ownership of outcomes.
Conflict Resolution Managing and resolving disputes effectively.

Technical/Functional Competencies

Project Management Planning and executing projects.
Data Analysis Interpreting and using data effectively.
Technical Proficiency Mastery of tools, platforms, or systems relevant to the role.
Compliance Knowledge Understanding of relevant laws, regulations, or standards.