Technical Operations Specialist
OtherTechnical Operations Specialist
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Quick Summary
Overview
The Information Technology ( IT) Department of The New Jewish Home is seeking a full time Technical Operations Specialist to join our team.
Technical Tools
OtherTechnical Operations Specialist
Requirements
~1 min readResponsibilities
~2 min read- →Configures, images, deploys, replaces, and supports desktops, laptops, tablets, and related endpoint equipment.
- →Creates, maintains, tests, and deploys standardized endpoint images using approved imaging tools, including Dell ImageAssist.
- →Uses approved endpoint-management platforms, including ManageEngine, to deploy software, apply configurations, monitor device status, and perform assigned remediation activities.
- →Performs authorized Active Directory tasks, including maintaining user and computer objects, security-group memberships, and endpoint-related access settings.
- →Provides technical support for Group Policy and Windows Server-related functions within the position's assigned access and responsibilities.
- →Applies operating-system and third-party application patches according to established schedules, change-control requirements, and security procedures.
- →Identifies unsuccessful deployments, missing patches, configuration issues, and endpoint vulnerabilities and escalates unresolved or higher-risk conditions to IT management or the appropriate technical team.
- →Troubleshoots endpoint hardware, operating-system, application, printing, peripheral, and connectivity issues.
- →Responds to assigned support tickets and documents troubleshooting activities, resolutions, equipment changes, and escalations in the designated service-management system.
- →Maintains accurate endpoint inventory records, asset assignments, warranty information, equipment status, and stock levels.
- →Prepares inventory information and supporting documentation for management review and organizational reporting.
- →Assists with equipment purchasing activities by gathering specifications, confirming compatibility, preparing technical information, and tracking approved orders.
- →Provides technical assistance during endpoint deployments, operating-system upgrades, security remediation efforts, and other assigned IT initiatives.
- →Coordinates assigned technical activities with the Service Desk, Infrastructure, Applications, Security, and other IT teams.
- →Communicates technical status, risks, service interruptions, and unresolved issues to the appropriate manager.
- →Provides technical information to approved vendors when directed by IT management and reports vendor-related issues to management for resolution.
- →Follows organizational requirements concerning cybersecurity, privacy, HIPAA, change control, documentation, and appropriate access to systems and information.
- →Performs other non-supervisory technical duties consistent with the scope of the position.
Location & Eligibility
Where is the job
New York, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 26 days ago
Listing Details
- First seen
- September 19, 2026
- Last seen
- October 16, 2026
Posting Health
- Days active
- 26
- Repost count
- 0
- Trust Level
- 20%
- Scored at
- October 16, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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