Customer Service Representative

What your responsibilities will include:

• Answer phones to respond to orders
• Respond to general customer inquiries and invoice inquiries
• Investigate customer complaints regarding services and policies
• Take customer orders for service and update accounts
• Handling questions and concerns with proficiency and professionalism

What we require from you:

• High School Diploma
• 1 year experience in a Call Center environment
• 2 year experience in Customer Service is an asset
• Experience in Trucking and/or Logistics
• Experience with Truck Mate is an asset
• Strong computer skills; ability to use various computer software with little to no supervision
• Professional verbal and written skills; ability to type 30 wpm
• Ability to work independently and work within a team

What we can offer you:

• A chance to join a growing, fast-paced company
• Being part of a fun and collaborative team in a challenging work setting
• Health & Benefits program
• Competitive Salary