Care Coordinator - Full-Time

Care Advantage Inc, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives.

We're on the hunt for a high-energy Care Coordinator to join our South Boston VA team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.

• Competitive pay that values your talent
• 17 days of paid vacation + 10 paid holidays
• A true work-life balance career
• A team that feels like family, with room to grow

• →Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
• →Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.
• →Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
• →Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported.
• →Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.
• →Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset.
• →Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
• →Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
• →Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
• →Champion Flexibility: Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything.

• Energy, drive, and passion for achieving goals
• A problem-solver who puts people first
• Flexibility to adapt and thrive in changing situations
• Ambition to grow your career and see the big picture
• Compassion and a genuine desire to serve

• High School Diploma or G.E.D. equivalent
• 2+ years of relevant work experience
• Scheduling, medical, or phone experience a plus
• Computer literacy and comfort with scheduling systems
• Strong organizational skills, attention to detail, and communication abilities

Because here, you're not just filling a role-you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.

Location: 24592, 24558, 24597, 24577, 24539, 24520, 27343