Quick Summary
Overview
Summary As an AR Caller Trainee in Acurus you have to Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions. Manage A/R accounts by ensuring accurate and timely follow-up.
Key Responsibilities
Review AR claims, understand the denial reason, call the payers if required, resolve the issue and take the claim to closure Analyse the accounts allocated in AR Tool and to take appropriate actions Research and interpret from the available data in…
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An AR Caller is responsible for following up on unpaid or denied medical insurance claims with US insurance companies to ensure timely reimbursement for healthcare providers. The role involves analyzing claim status, resolving denials, identifying payment issues, and reducing accounts receivable aging.
Responsibilities
~1 min read- →
Call US insurance companies to obtain claim status and payment information.
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Follow up on outstanding accounts receivable and pending claims.
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Investigate denied, rejected, or underpaid claims.
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Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).
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Document call outcomes and actions taken in billing systems.
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Resubmit corrected claims when required.
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Escalate unresolved issues to supervisors or clients.
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Work on aging reports to reduce outstanding balances.
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Meet productivity, quality, and collection targets.
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Ensure compliance with HIPAA and client guidelines.
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Any Graduate (preferred)
- Good Communication
- Number of claims worked per day.
- Calls completed per day.
- Collection amount recovered.
- Reduction in AR aging.
- Denial resolution rate.
- Quality and compliance scores.
- 3+ Years of Experience
- Calling of Workers Comp claims and Refunds
- Experience in NextGen is preferred
Location & Eligibility
Where is the job
India
On-site within the country
Who can apply
IN
Listed under
India
About this job
- Who can apply
- India
- Posted
- 220 days ago
Listing Details
- Posted
- March 9, 2026
- First seen
- March 26, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 202
- Repost count
- 0
- Trust Level
- 21%
- Scored at
- October 15, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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