Senior Program Director

NEW HIRE SIGN-ON BONUS:
$250 AFTER 90 DAYS
Additional $250 AFTER 6 MONTHS

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

The Quality Assurance Programming Assistant will support both the HR and Quality Assurance departments and assist with the office's day-to-day needs. This position requires someone who is organized, dependable, detail-oriented, and comfortable working with both employee and client information. 

Typical Day 

• Assist with recruiting by monitoring job boards, reviewing and processing applications, scheduling interviews, and maintaining applicant records. 

• Conduct residential visits 

• Schedule and conduct interviews and submit required recruitment reports. 

• Coordinate onboarding and orientation for new employees. 

• Maintain employee files and make sure required documentation is complete and up to date. 

• Receive required monthly client paperwork by established deadlines. 

• Review client and program documentation for accuracy, completeness, required signatures, and compliance. 

• Prepare reports identifying missing or incomplete documentation for follow-up. 

• Assist with routine file audits and prepare files for licensing reviews, accreditation, and external audits. 

• Maintain spreadsheets used to track HR, training, quality assurance, and compliance information. 

• Assist with organizing, maintaining, and purging files as needed. 

• Answer phones, greet visitors, and assist with the daily flow of the office. 

• Maintain confidentiality when working with employee, client, and company information. 

• Complete other duties as needed to support HR, Quality Assurance, and overall office operations. 

Education & Experience 

• High school diploma or GED required. 

• Some college or additional HR/administrative training is a plus. 

• At least 2 years of HR, administrative, quality assurance, or related experience preferred.