Technical Service Supervisor
Malaysia·Kuala SelangormidQuick Summary
Job Description: - Supervise 3 support engineers and helpdesk staff. - Oversee diagnostics, repair, and RMA claim processes. - Coordinate with suppliers/vendors for RMA approvals, spare parts,
Job Description:
- Supervise 3 support engineers and helpdesk staff.
- Oversee diagnostics, repair, and RMA claim processes.
- Coordinate with suppliers/vendors for RMA approvals, spare parts, and escalations.
- Monitor SLA turnaround and service performance.
- Provide hands-on troubleshooting guidance for POS & AIDC hardware.
- Assist Technical Operations Manager with reporting and improvements.
Required Skills:
- 3-5 years of experience in technical support/service experience, with leadership exposure.
- Diploma/Degree in Electrical/Electronic/Computer Engineering or related field.
- Hands-on repair and troubleshooting capability.
- Strong coordination, vendor communication, and reporting skills.
Location & Eligibility
About this job
- Who can apply
- Malaysia
- Posted
- 27 days ago
Listing Details
- First seen
- September 25, 2026
- Last seen
- October 23, 2026
Posting Health
- Days active
- 27
- Repost count
- 0
- Trust Level
- 17%
- Scored at
- October 23, 2026
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