Travel Customer Care Specialist (Remote)

Respond promptly to client inquiries via email, phone, and chat.

Assist with itinerary changes, travel updates, and special requests.

Provide accurate travel requirements and destination information.

Follow up to confirm satisfaction and collect feedback.

Resolve concerns with empathy and professionalism.

Strong written and verbal communication skills.

Customer service experience (travel experience is a plus).

Detail-oriented, organized, and proactive.

Comfortable using digital tools and learning new systems.

Passionate about travel and helping others.