Forward Deployed Product Manager

Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate our AI platform inside complex marketing technology environments. In this role, you’ll work directly with customers to translate business goals into technical implementations, shaping both product usage and roadmap. You’ll support late-stage sales, lead delivery, and ensure measurable impact post-launch - all while feeding critical insights back into product development.

• →Define integration scope, success criteria, and deployment strategy during late-stage sales cycles
• →Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments
• →Design and validate agent-powered workflows that streamline content creation, personalization, and publishing
• →Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities
• →Drive go-live, QA, and UAT processes with clear ownership of time-to-value
• →Deliver enablement resources, training, and documentation to support long-term adoption
• →Build trusted relationships with client-side marketing and technical stakeholders

• 7+ years in product, implementation, or consulting roles within enterprise MarTech
• Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling
• Proven success deploying technology into complex client environments with multiple stakeholder groups
• Strong product instincts with the ability to scope features and influence roadmap based on real-world usage
• Excellent communication skills; comfortable aligning cross-functional teams around technical decisions
• Willingness to travel for critical client engagements and cross-functional planning

• Background in management consulting, systems integration, or forward-deployed product roles
• Familiarity with AI-based marketing automation and analytics platforms

• Learn quickly, actively seek out new challenges, and regularly reconsider “how it’s always been done.”
• Want to have real impact with zero bureaucracy.
• Have an innate drive for being 1% better than the day before, building towards greatness.
• Embrace AI as a core tool for problem-solving, innovation, and scale.
• Show customer-obsession (internal or external), high ownership/accountability, and bias for action.
• Communicate clearly, directly, with curiosity, and assuming good intentions.
• Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo.

As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.

Gradial is dedicated to creating an environment where diverse perspectives are valued and all team members can grow. We offer competitive compensation, equity, flexible work hours, comprehensive benefits, and a collaborative culture focused on learning and impact.