3mo ago

Production Support Engineer (m/f/d)

Germany·De-Boeblingen - BoeblingenNormalmid

Customer SupportOtherSupport EngineerProduction Support Engineer

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Quick Summary

Overview

Mechanical and electrical installation, setup, upgrade, calibration, and maintenance of Advantest Test systems according to quality standards. Comprehensive hands-on troubleshooting, diagnosis,

Technical Tools

Customer SupportOtherSupport EngineerProduction Support Engineer

Mechanical and electrical installation, setup, upgrade, calibration, and maintenance of Advantest Test systems according to quality standards.
Comprehensive hands-on troubleshooting, diagnosis, and repair of complex test systems and peripheral equipment.
Spare parts management, including the physical handling, exchange, and installation of heavy assemblies and mechanical/electronic components.
Test Cell Support and docking/undocking of test systems.
Integration of systems, hardware interfaces, and services into the customer’s production environment.
Install, adapt, and configure systems software (e.g., Operating System, Tester Software, diagnostic tools, etc.) according to customer requirements and Advantest regulations.
Solves a broad range of hardware and software problems of varying scope and complexity directly at the machine level.
Collect, evaluate, and provide customer requirements for consideration in product improvements and new product developments.
Handle short-term projects and achieve results by applying project management methodology.

University Degree / Master / Bachelor in Electronic Engineering, Mechatronics, or technical school (associate engineering degree) inclusive practical, hands-on experience.
Solid practical skills in mechanical assembly, electronics, and manual handling of heavy system components.
Knowledge in MS Office. Preferred skills in Linux (Redhat) operating system, IT networks, and software-based system diagnostics.
Strong hands-on mentality and demonstrated troubleshooting skills on both hardware and software levels.
Communication and presentation skills.
Ability and motivation to work in teams and in a global environment.
Physical resilience and ability to work with minimum supervision under pressure directly on-site at customer facilities.
Valid driver's license.
Fluent German and English language skills.