Unit Clerk LTC

Join our team as a Unit Clerk and help keep our healthcare unit organized, efficient, and welcoming for residents, families, and staff. This role is essential to supporting daily operations and coordinating resident care activities in a skilled nursing environment.

• →Greet and assist residents, families, visitors, and staff in a professional and courteous manner.
• →Answer telephone calls, communicate messages accurately, and respond to customer concerns appropriately.
• →Coordinate resident appointments, activities, diagnostic testing, and transportation to hospitals and other healthcare facilities.
• →Order and maintain unit supplies and equipment as directed.
• →Maintain resident medical records, personal accounts, and other required documentation in accordance with organizational policies.
• →Track physician orders, renewals, and progress notes, and communicate updates to the Nurse Manager.
• →Complete unit-specific clerical tasks, including CNA assignment sheets and admission, discharge, and transfer notifications.
• →Maintain a clean, organized work area and support effective communication among the healthcare team.

• High school diploma or equivalent.
• Related work experience.
• Computer proficiency.
• Strong written and verbal communication, interpersonal, and organizational skills.
• Ability to handle confidential information appropriately and interact with the public professionally.
• Ability to manage multiple priorities, meet deadlines, and work effectively as part of a team.

• Medical terminology knowledge or coursework.
• Previous clerical, secretarial, or healthcare experience.
• Experience with Microsoft Office applications, including Word, Excel, and PowerPoint.

If you are organized, dependable, and enjoy helping others, become part of a team dedicated to supporting quality resident care. Apply today to explore opportunities with UR Medicine Finger Lakes Health!