6mo ago

Customer Service Rep JV

United States·Little RockNormalmid

Customer SupportOtherCustomer Service RepresentativeCustomer Service Rep

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Quick Summary

Key Responsibilities

Monitors the flow of orders to and from the Customer Service Department Deletes, corrects,

Technical Tools

Customer SupportOtherCustomer Service RepresentativeCustomer Service Rep

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.

Responsibilities

~1 min read

→ Monitors the flow of orders to and from the Customer Service Department
→ Deletes, corrects, or re-enters patient orders as deemed necessary

→Read and analyze documents such as patient orders
→ Comprehend pharmacy prescription terminology
→ Effectively communicate with co-workers and patients alike
→ Calculate figures and amounts in reference to frequency and doses dispensed
→ Apply common sense understanding to carry out oral and written instructions

High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
Computer entry experience necessary