Propane Service Technician

Are you interested in taking your next career step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for highly skilled individuals to serve as Propane Service Technicians. You will provide our customers with expert service for their home heating systems and equipment.

In this role, you will effectively serve as the public face of our company as you make in-home service visits. Therefore, in addition to your technical expertise, you will also make use of your customer service talents. Shifts include days, nights, weekends, and holidays, with paid overtime. We offer competitive compensation and benefits for full time staff, as well overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!

As a Propane Service Technician, you will make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems. As you will be the main point of contact between the company and our customers, you will also maintain a professional and friendly image and serve as an advocate for the company and our brand.

• Set, repair and maintain tanks and cylinders, install first stage line, conduct system tests and ready installation for inspection. Purge propane cylinders and tanks, fill storage containers, perform basic outside leak repair.
• Maintain service vehicle by reviewing maintenance record and perform pre/post trip inspections. Secure truck and equipment consistent with security policy.
• Operate service vehicle in accordance with Company and government regulations. Follow dispatch policy, plan and procedures.
• Deliver fuel as required and meet established performance standard metrics such as billable time, productivity and efficient usage of inventory and equipment.
• Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents. Maintain safety and compliance records.
• Work a flexible schedule with afterhours emergency call outs.
• Communicate clearly and effectively to convey information to new and existing customers.
• Maintain a professional image and provide superior customer service.
• Notify supervisor of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards.

As a Propane Service Technician, you will combine technical expertise with a personable, approachable, and helpful personality. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service.

• High School Diploma or Equivalent; CTEP certification a plus
• Prior experience servicing residential Air Conditioning and Heating equipment
• Must have a valid CDL C or B with HazMat and Air Brake endorsements
• Must be able to meet the company's motor vehicle policy
• Willingness to work outdoors in all weather and driving conditions
• Ability to support our brand as an advocate
• Must be able to work independently while safely maintaining a high level of performance