Litigation Support Analyst

TransPerfect is looking for a Litigation Support Analyst to join our legal technology team to help manage and coordinate the completion of eDiscovery projects. eDiscovery is a relatively new industry in the legal space, but one that’s growing as fast as the data-driven world we live in. But don't worry! We don't require you to have a law background. What we are looking for is someone with an analytical mindset, who has great communication and time management skills, as well as an interest in data and technology.

The eDiscovery Litigation Support Analyst is responsible for completing and coordinating the completion of E-Discovery projects. Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.

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  Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.

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  Troubleshoot any tech-related issues; both internally and externally.

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  Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.

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  Handle multiple projects and jobs to ensure deadlines are met.

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  Ensure smooth transition of work between day and evening shifts.

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  Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.

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  Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.

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  Perform other tech-based special projects or duties when required.

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  Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR

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  Create custom event handlers and Relativity Scripts to improve workflow

• Bachelor’s Degree in related field, such as computer sciences or information management-technology, a strong technical background is helpful.

• Knowledge of MS Office applications required.

• Ability to convey technical processes and terminology into easy to understand language.

• Strong organizational and customer service skills.

• Strong written and oral communication skills.

• Available to work overtime, including evenings and weekends as needed.

• Available by phone or email when out of the office as needed.

• Ability to work well under pressure and meet tight deadlines.

• Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.

• Experience in litigation technology/vendor side preferred.

• Knowledge of SQL and/or Visual Basic.

• Experience with LAW PreDiscovery or IPRO is a major plus.

• Experience with Concordance and Summation is a plus.

• Experience administrating Relativity.

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TransPerfect provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.