Night Auditor

• Perform Check-in and Check-out procedures.
• Responsible for cash balancing and credit card processing.
• Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis
• Initiates the generation of and coordinates the distribution of various hotel system reports.
• Notifies Management of any potential discrepancies and assists with research and resolution of problems.
• Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system.
• Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence.
• Resolves guest complaints/concerns quickly and efficiently
• Prepares a summary of cash, check, and credit card activities
• Ability to operate front office equipment and software systems
• Complete end of day tasks
• Provide great customer service to all guests
• Performs other tasks as assigned.

Essential Requirements:

• Ability to remain organized in a pressure situation
• Ability to input and access information into a computer
• Skill in establishing and maintaining effective working relations with staff
• Ability to diplomatically attend to complaints
• Strong commutation skills
• Ability to accurately record information and have an eye for detail

• Must be 18 years or older
• Associates or bachelor’s degree in hotel management or related field preferred.
• Two (2) years of previous night audit/accounting experience or equivalent training required.
• Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission