Residential Plumbing Service Tech | Commission | Take-Home Vehicle & Fuel Card

We're looking for a technician operating at a strong independent-service level who can handle most residential calls without requiring another technician or manager to diagnose the problem for them.

• Strong residential plumbing service and diagnostic experience
• Ability to independently troubleshoot common and complex plumbing problems
• Strong working knowledge of residential water, waste, drain, vent, gas, and water-heating systems
• Tank and tankless water-heater diagnostic and service capability
• Water-pressure and system-component diagnostic ability
• Strong understanding of applicable plumbing codes and safe work practices
• Ability to determine appropriate repair versus replacement solutions
• Ability to build accurate estimates and present repair options to homeowners
• Ability to complete clean, code-compliant repairs and verify your work
• Strong customer communication and professionalism
• Ability to use ServiceTitan or similar field-service technology
• Valid driver's license and acceptable driving record
• Ability to safely perform the physical requirements of residential plumbing service work
• Ability to participate in scheduled on-call, weekend, and overtime coverage as needed

We're especially interested in experienced technicians who can also:

• Diagnose and plan whole-home repipes or major water-distribution repairs
• Diagnose complex gas leaks and complete pressure testing
• Plan complex drain, waste, vent, or stack repairs
• Diagnose well-pump, pressure-tank, and well-system issues
• Develop solutions for larger water-treatment or pressure-correction projects
• Handle complex, multi-day repair planning
• Take ownership of high-value service opportunities from diagnosis through approved solution
• Provide technical support or coaching to less-experienced technicians

If you can do these things consistently, we want to know about it.

Our strongest Plumbing Service Technicians don't measure their ability by how quickly they can replace a part.

They:

• Diagnose before they recommend
• Look for the root cause instead of treating symptoms
• Know when a repair makes sense—and when it doesn't
• Understand the code, safety, financial, and long-term implications of their recommendations
• Give homeowners options and explain them clearly
• Take ownership of the service call from diagnosis through completed repair
• Complete clean, safe work they're willing to put their name on
• Catch potential problems before they become callbacks
• Know when to ask for help rather than create unnecessary risk
• Represent senior-level workmanship and professionalism in the customer's home

Job Type: Full-time
Pay: $28.00–$34.00 per hour + commission opportunities