Medical Canvassing Specialist

About Us:

Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers.

Job Summary:

We're seeking a self-starting, detail-oriented team member to join us as a full-time Medical Canvassing Specialist (REMOTE). In this position, you'll operate as a medical records detective and researcher and will serve as a liaison between insurance providers and medical facilities, including hospitals, clinics, and pharmacies.

Key Responsibilities:

• Contacting medical facilities (via outbound calls) to gather essential patient and treatment information
• Documenting findings and information in Ethos' client database
• Partnering with colleagues and clients to resolve and guide ongoing insurance claims and fraud investigations

Qualifications:

• Education: High School Degree/GED (required).
• Experience: Previous experience in call center, medical or insurance environment (preferred).
• Skills: Proficiency with Microsoft Word, Interpersonal Skills, Microsoft Word, Time Management, Organization
• Bonus: Fluent in Spanish and English

Working Conditions:

This position is remote with preference for candidates in CST or EST timesone. Office environment where temperatures are constant. Frequent prolonged periods of a stationary position. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers and co-workers.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

A background check will be conducted, in accordance to the local state law and regulations.